RETURNS

Invisible Fence (Wessex) LLP must receive items that you return for refund within 14 days from their original purchase date.   They must be in unused condition and with the original packaging and instructions.

We regret that we cannot give refunds for our shipping costs, wire that has been unrolled and rewound, or wire connectors. We strongly recommend that you use a insured delivery service when returning goods, as we cannot be held responsible for goods lost in transit. Receivers are not warranted against dog chew damage.

©2007, Invisible Fence (Wessex) LLP.  All rights reserved

The Manufacturer's fine print:

LIMITED LIFETIME WARRANTY

INNOTEK® warrants to the original retail purchaser, that INNOTEK® brand products will be free from defects in material and workmanship, under normal use, for a period of two years from the date of the original retail purchase.  This Limited Warranty excludes: accidental damage due to dog chews; lightning damage where an INNOTEK® lightning protection component is not in use (in-ground pet fencing systems); or neglect, alteration and misuse.

INNOTEK® offers several product exchange options during the warranty period.  If service is required, call your authorized INNOTEK® Service Center (these are the International Dealers) to discuss the service plan that best serves your needs.  Costs are dependent on the processing time and the desired shipping options.  Please do not return this product to your retailer.

After two years from date of original retail purchase, we will repair, replace or upgrade your product at a fixed rate based on the component.

INNOTEK®, Inc., shall not be liable or responsible for any incidental or consequential damages resulting from the use of the product or caused by any defect, failure or malfunction of the product, whether a claim is based upon warranty, contract, negligence or otherwise.

INNOTEK®, and the INNOTEK® logo are registered trademarks of Invisible Technologies, Inc.  UltraSmart and the UltraSmart logo, Contain'N'Train, ZONES and Instant PetProofing Barriers are trademarks of Invisible Technologies, Inc.  All other product and service names are the property of their respective owners.  Patents pending.

Compliance with US FCC and European Telecommunications Regulations

This INNOTEK® Remote Training System is designed to meet worldwide requirements for telecommunications compliance.  This system contains both receiver and transmitter devices.  In the US, each transmitter device complies with Part 95 and/or Part 15 of the FCC rules; each receiver device complies with Part 15 of the FCC rules.

Each device complies with Part 15 of the FCC Rules.   Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  Each device may display indications as to where this system is compliant worldwide.  Note that in some countries, the use of this INNOTEK® Remote Training System may be limited due to national frequency planning requirements, and the user is always responsible for respecting national and local rules before operating.

U.S. Patent No. 6,184,790; 6,459,378; 6,327,999, 6,807,720; D417,835.  Other patents pending.

©2005, INNOTEK®, Inc.  All rights reserved